LABL Guarantee is one of the best free post-purchase protection solutions for Shopify stores. It offers shipping protection, product warranties, and returns management in a single widget. The app helps boost AOV, reduce shipping losses, and improve customer satisfaction through automated resolutions and centralized management. With a 3.0/5 rating and free pricing, it's a solid choice for merchants looking to enhance their post-purchase experience without upfront costs.
Consider Corso (4.6/5 rating) as a free alternative to LABL Guarantee. Corso automates returns, exchanges, warranties, and shipping protection. Another option is Parcel Protect (5.0/5 rating) which offers insurance and claims management. Protect+ Post Purchase Suite (5.0/5 rating) is also a free alternative that provides smarter post-purchase protection. All three offer comprehensive post-purchase solutions without subscription fees.
To set up LABL Guarantee widget, install the app from Shopify App Store and navigate to your store's checkout settings. The widget automatically appears at checkout where customers can add protection options. You can customize the widget branding and protection options through the merchant dashboard. No coding required - it works seamlessly with your existing Shopify checkout.
LABL's shipping protection covers lost, stolen, or damaged packages with a 98% approval rate. Customers opt in at checkout for a small percentage of order value. When packages are lost, customers file claims through the centralized portal. LABL handles resolutions automatically, sharing revenue with you and turning shipping costs into profit centers. The entire process is self-serve, reducing customer support tickets.
Yes, LABL allows complete customization of return policies and exchange workflows. You can set up exchange-first experiences that encourage customers to swap products instead of requesting refunds. Configure store credit, discount incentives, and custom return reasons. The platform supports automated approvals, custom branding, and flexible return policies to match your business needs.