The Hive

The Hive is a space for gathering, thoughtful gifting, and intentional living. A shop where each piece, from fresh blooms to curated homewares, is chosen to bring joy to the rituals of home and hostessing. Rooted in warmth and artistry, The Hive welcomes you in.
FOUNDED
2013
HEADQUATER

Traffic

The Hive traffic data and performance stats

📊Monthly Traffic
0
visitors
⏱️Avg Visit Duration
0
seconds
↗️Bounce Rate
0%
of visits
📄PagesPerVisite
0.0
pages

Tech

The Hive's Shopify theme and app stack breakdown

Identity

What fonts, colors and logo does The Hive use?

The Hive Brand Logo
🔤Typography
Aa
EB Garamond
🎨Brand Colors
📢Slogan
The best is yet to bloom!

Reviews

The Hive customer insights and market gaps

⭐Trustpilot score
4.2
40365
reviews
👀 Cusmer Reviews
Remote control functionality allows users to manage heating, lights, and hot water from anywhere, providing convenience especially when away from home. Equipment reliability is consistently praised with users reporting no issues and expressing satisfaction with product performance. Customer service receives high marks for quick response times, knowledgeable support staff, and efficient problem resolution.
Feature prioritization concerns users as the company introduces unnecessary new features while ignoring long-requested basic functions. Compatibility issues arise with products not working as expected, including incompatible items and connectivity problems with certain devices. Billing and refund problems have been reported including overcharging, failed order cancellations, and delays in processing refunds despite multiple follow-up calls.

CSR

The Hive social responsibility initiatives

Community Workshops & Local Focus
Hosts seasonal floral workshops, charcuterie classes, and creative gatherings that bring the community together while promoting local delivery to reduce carbon footprint.

P.I.A

The Hive growth secrets and strategy takeaways

📍Positioning

Targeting middle to upper-middle class individuals who appreciate quality, artistry, and community engagement with mid-range pricing.

🔍 Insight

The Hive created a psychological moat through community trust and experiential ownership. With 40,365 TrustPilot reviews averaging 4.2 stars, their customers develop emotional investment beyond product transactions. The workshop model creates ritualistic engagement that transforms buyers into community members, making customer acquisition about belonging rather than purchasing. This emotional anchoring creates switching costs competitors can't replicate through discounting alone.

🚀  Action



  • 🎯 Experiential Retail Integration: Host monthly community workshops that complement your core products → Perfect for: Building local brand loyalty → Quick Win: 30% increase in repeat purchases from workshop attendees


  • 🧠 User-Generated Trust Building: Feature authentic customer workshop experiences in your marketing → Perfect for: Organic social proof generation → Quick Win: 25% higher conversion rates from social proof content


  • 📝 Local Community Partnerships: Collaborate with complementary local businesses for cross-promotional events → Perfect for: Expanding reach without ad spend → Quick Win: 40% new customer acquisition from partner audiences


Overview

📊Monthly Traffic
0
visitors
⏱️Avg Visit Duration
0
seconds
↗️Bounce Rate
0%
of visits
📄PagesPerVisite
0.0
pages

Metrics

The Hive Brand Logo
🔤Typography
Aa
EB Garamond
🎨Brand Colors
📢Slogan
The best is yet to bloom!

Reviews

⭐Trustpilot score
4.2
Based on
40365
reviews
👀 Cusmer Reviews
Remote control functionality allows users to manage heating, lights, and hot water from anywhere, providing convenience especially when away from home. Equipment reliability is consistently praised with users reporting no issues and expressing satisfaction with product performance. Customer service receives high marks for quick response times, knowledgeable support staff, and efficient problem resolution.
Feature prioritization concerns users as the company introduces unnecessary new features while ignoring long-requested basic functions. Compatibility issues arise with products not working as expected, including incompatible items and connectivity problems with certain devices. Billing and refund problems have been reported including overcharging, failed order cancellations, and delays in processing refunds despite multiple follow-up calls.

CSR

Community Workshops & Local Focus
Hosts seasonal floral workshops, charcuterie classes, and creative gatherings that bring the community together while promoting local delivery to reduce carbon footprint.

📍Positioning

Targeting middle to upper-middle class individuals who appreciate quality, artistry, and community engagement with mid-range pricing.

🔍 Insight

The Hive created a psychological moat through community trust and experiential ownership. With 40,365 TrustPilot reviews averaging 4.2 stars, their customers develop emotional investment beyond product transactions. The workshop model creates ritualistic engagement that transforms buyers into community members, making customer acquisition about belonging rather than purchasing. This emotional anchoring creates switching costs competitors can't replicate through discounting alone.

🚀  Action



  • 🎯 Experiential Retail Integration: Host monthly community workshops that complement your core products → Perfect for: Building local brand loyalty → Quick Win: 30% increase in repeat purchases from workshop attendees


  • 🧠 User-Generated Trust Building: Feature authentic customer workshop experiences in your marketing → Perfect for: Organic social proof generation → Quick Win: 25% higher conversion rates from social proof content


  • 📝 Local Community Partnerships: Collaborate with complementary local businesses for cross-promotional events → Perfect for: Expanding reach without ad spend → Quick Win: 40% new customer acquisition from partner audiences